Skip to main content

Cornell University

Instant Answers: IT Support That Routes Itself

Instant Answers: IT Support That Routes Itself

When you need IT help, you just want it fixed. But too often, support tickets get routed to the wrong team, bouncing around and delaying solutions while wasting staff time on triage. Our intelligent routing system reads your problem and sends it to the right expert immediately. No more delays, no more confusion. Just faster solutions.